Payment Methods
At Nuova Boutique, we want paying for your items to be as simple and enjoyable as your shopping experience. All payments are processed securely.
We work exclusively with reliable and reputable payment providers to ensure the security of your transactions. Your payment information is protected and is never used for any purpose other than processing your order.
Accepted Payment Options
We currently accept the following payment methods on our website:
- Bank cards: Visa , Mastercard , American Express , Maestro
- Mobile wallets: Apple Pay , Google Pay
- Secure payment: Shop Pay
- Deferred payment purchasing service: AfterPay (subject to eligibility and AfterPay's own terms and conditions)
- Some international cards: UnionPay
All payments are made at checkout, and your order will only be prepared once the transaction has been successfully authorized.
How Your Payment Is Processed
When you place an order, your payment is processed by secure providers compliant with PCI standards. Your card details are encrypted during transmission and are never stored in plain text. Nuova Boutique does not have direct access to your full card number or security code. This approach protects your information and ensures that your data is processed in accordance with Canada regulations.
Currency, Fees and Pricing
All prices are displayed different currency based on countries and include applicable taxes in accordance with Canada law. The amount charged at checkout corresponds to the total displayed on the payment page. If your bank uses a different currency or applies its own fees, any conversion costs or additional charges are the responsibility of the cardholder. We recommend that you check with your bank if you have any questions about exchange rates or potential fees.
AfterPay and Payment in Installments
For eligible customers, AfterPay may offer flexible payment options, such as paying later or splitting the purchase into installments. The availability of these options depends on AfterPay's's assessment and terms at the time of payment. Nuova Boutique does not determine eligibility or credit terms. For more information, customers should consult AfterPay's terms and conditions and privacy policy when selecting this option.
Payment Security and Fraud Prevention
To protect our customers and our store, some orders may be subject to additional checks. If our system or payment provider flags a transaction as unusual or potentially fraudulent, we may temporarily hold or cancel the order and contact you for clarification. This process is solely intended to protect your account and ensure a secure shopping environment.
Failed or Refused Payments
If your payment is declined, your order will not be confirmed and no items will be shipped. This can happen for several reasons, such as incorrect card information, insufficient funds, or security restrictions imposed by your bank. In this case, we recommend that you check your information or contact your bank. You can also try another available payment method at checkout.
Contact for Payment Questions
If you encounter any difficulties during payment or have any questions about how to complete your order, our team is here to help. We are happy to provide guidance, clarify information, or confirm the status of a transaction so you can finalize your purchase with confidence. You can contact us at hello@nuovaboutique.com or by phone at +1 619 996 1884